Affected services
Which plans, locations or features are affected, and how widely.
GLWS · Network status
Service status.
Where to find it.
Incident notices and maintenance updates are posted on our announcements page. This page explains where to look and what an update contains.
Where to look.
Four places to find status information.
Status information
- Incident notices
- Announcements
- Maintenance updates
- Announcements
- Report a problem
- Contact support
- Recovery resources
- Linux knowledge base
What an update contains.
Every status update answers the same questions.
Timing and impact
When the issue started, what customers may notice and any workaround.
Recovery progress
What we are doing, how recovery is going and when the next update is due.
Common questions.
Quick answers about status information.
Where do I see incident updates?
Incident notices are posted on the announcements page.
Are the location pages status monitors?
No. They describe where you can host, not live service health.
Where are service-level terms?
Read the service level agreement page for how service levels are defined and measured.